FAQ
What services does Caafiye Online Care offer?
We provide Non emergency Online consultations that focus on the whole body as one system. Our services include consultations for chronic conditions, guidance on managing acute cases that don’t require emergency care, We also provide second opinion, healthcare systems navigation and general health assessment
Who can benefit from your services?
Our services are designed for anyone seeking a more natural and holistic approach to health management. We specialize in helping individuals with chronic illnesses, stress management, digestive issues, and other conditions where conventional treatments may have been ineffective.
What can I expect during an online consultation?
During an online consultation, you can expect a comfortable, one-on-one session with us from the convenience of your home. Here’s what typically happens:
Initial Discussion: We’ll start by discussing your current health concerns, symptoms, and what prompted you to seek a consultation.
Medical History Review: Your provider will review your medical history, including any past conditions, medications, or ongoing treatments.
Assessment and Guidance: We will assess your condition based on the information you provide and guide you on the next steps, whether it’s lifestyle changes, treatment options, or additional testing.
Personalized Plan: By the end of the session, you will receive a personalized care plan tailored to your specific health needs.
Follow-Up Guidance: We will discuss any follow-up care required and answer all your questions to ensure you understand your health plan.
The goal of the consultation is to provide you with personalized support and ensure you feel heard, informed, and confident about managing your health.
How do I book a consultation?
You can book a package or consultation directly through our website. Select your preferred service package, choose a time that suits you, and complete the payment to confirm your appointment.
What should I do if I need urgent medical attention?
Our services are not intended for emergencies. If you experience a medical emergency, please contact local emergency services immediately or visit the nearest hospital.
What’s the difference between the Single Payment and the single and plus consultation?
The Single Consultation option is designed for those seeking one-time care, including a 30-minute consultation and one follow-up. The plus Consultation on the other hand is for people who need more care. You will have initial 30 minutes call and up to four follow ups including text messaging and priority scheduling for ongoing support.
Are your consultations available to anyone, regardless of location?
Yes, our services are available worldwide. As long as you have internet access, you can connect with us for your consultation from any location plus we speak more than five languages
How long is each consultation?
Our consultations range from 30 to 60 minutes, plus the follow ups which each is 30 minute depending on the package you choose. This time allows us to thoroughly assess your health and provide personalized recommendations.
What payment options are available?
We accept payments through various online methods, including credit/debit cards and other secure payment platforms including your local banks
Is my personal information secure?
Yes, we prioritize your privacy and ensure that all personal information shared during consultations is confidential and protected.